If you are facing an issue like iCUE not detecting fans or keyboards then rest assured we have a 100% working solution to fix the iCUE not detecting devices problem.
No doubt Corsair’s Utility Engine (iCUE) is the best software to control Corsair hardware on your computer. You can easily control fan speed, keyboard, and mouse lightning while playing games.
Sometimes Corsair users complain that iCUE is not detecting keyboard, mouse, fans, RGB lighting. The problem is two-fold either the devices are not connected properly or there’s conflicting software installed on the computer.
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In this article, we have explained different fixes to resolve iCUE not detecting fans and keyboard problems. These methods will also cover if you have below mentioned question;
Read Also: Fixed: SpeedFan Not Working on Windows 10
Table of Contents
- Why is my iCUE not detecting devices?
- How to fix iCUE not detecting Fans’ problem
- How to fix ICUE not detecting keyboard problem on Windows 10
- How to Add Corsair Gaming Keyboard to iCUE
Why is my iCUE not detecting devices?
After reading several threads on forums we can say that there are several reasons why you face a problem like iCUE not detecting anything. Some of the reasons are;
- Outdated iCUE version
- Incompatible hardware
- BIOS Switch is not incorrect position
- CUE is in an error state due to other monitoring software running on the system
- Damaged USB port
- Corrupted Corsair iCUE profile
How to fix iCUE not detecting Fans’ problem
Follow the below methods to resolve any error while running the iCUE utility.
Fix 1 – Restart, Reinstall and Update iCUE
Our first fix consists of three steps. These are the generic step that you should use when you face any problem in monitoring software. So first try to restart the iCUE software. For that;
- Close the Corsair Utility Engine. Then Press Alt+Ctrl+Delete on Windows 10 to open Task Manager.
- Now search for the iCUE process, right-click on it, and select End Task.
- Check the system tray to make sure that the application is completely turned off.
- Now relaunch the program to see if iCUE not detecting the problem resolved.
If the problem still persists then we suggest full uninstall of iCUE (delete all files/profiles/etc). Then reboot and reinstall.
In 70% of cases reinstalling the iCUE resolves the not detecting problem. If not then make sure that you have the latest version installed in your system. Because corsair is constantly updating iCUE due to errors and problems that its users face. To update iCUE:
- Visit the Corsair iCUE download page and download the latest version currently it’s v 3.34.170.
- Install it on your computer. It will fix the not detecting fan problem in iCUE.
Fix 2 – Uninstall other monitoring software
If you can’t check fan speed or voltage on iCUE then it means that something else is trying to access this information. If you are running other PC monitoring software on Windows PC then it will cause conflict in gathering data.
Running software that can also control RGB lights can deactivate Corsair iCUE cooler interface leaving you in dark.
To control RGB components efficiently and detect fans you must uninstall all other monitoring programs to avoid conflict.
Once you do it reboot your PC and manually reactivate the driver:
- Open iCUE.
- Go to the SETTINGS
- Select Restart iCUE Service.
Fix 3 – Rearrange the fans on the hub
One user complained that he has a CommanderPro fan controller device and attached all fans with it. Now the problem is that iCUE detects all fan and their RPM but it can’t control the RGB component.
If you are also dealing with iCUE not detecting devices problem be it fans or RGB components then try this;
- Make sure that the lighting channels on the fan controller are configured correctly.
- When fans are attached to the fan hub then you have to manually add these fans to the iCUE in an arranged manner. The reason is the iCUE doesn’t “detect” these fans automatically.
- Try to rearrange fans on the hub controller. The RGB fan operates in a sequence if the first fan in the hub doesn’t get a signal then it won’t pass them to the other. So one bad fan can take out the entire chain
Fix 4 – Specify fan as 4-pin PWM in the iCUE
Some of you may complain the iCUE is recognizing 1 fan or 2 and not detecting the other. It happens if you are controlling the fan speed via the fan controller. In the instant case for Corsair products, the CommanderPro is the best fan controller.
So if you detect that iCUE is not recognizing all fans then try these fixes:
- Go to the iCUE settings and specify the fans as ” 4-pin/PWM” fans instead of ” Auto“.
- To make sure you can also change fan headers on the fan hub.
Using this method you can easily fix iCUE not detecting fan problems. If the problem still persists then there’s only one fix left.
Fix 5 – Contact Corsair Support
If non of the above fix works for you and you are still facing iCUE not detecting LL120 fan, RGB components, fan RPM, keyboard, mouse, etc.
Then there’s only one way that is to make contact on the Corsair support page. Because there must be a fault in the device. If that product is under warranty they will replace it.
If there’s no fault then they will guide you to solve the iCUE not detection problem.
How to fix ICUE not detecting keyboard problem on Windows 10
Many users also complained that they are experiencing strange behavior with their Corsair keyboard. Either their Windows 10 PC or ICUE is unable to show the keyboard.
If the Corsair keyboard not showing up in iCUE for example you have a K95 RGB Platinum, MK2 keyboard, K55, wired, wireless, or any Corsair keyboard that the iCUE doesn’t detect on your PC.
Then we have a solution to fix the Corsair keyboard not detecting the problem.
Fix 1: Reset your keyboard
All Corsair keyboards have a reset button to fix any issue. You can find the “ESC”, “FN”, or “F4” keys to reset the keyboard. To reset follow these steps
- Unplug the keyboard.
- Now find and press the “ESC”, “FN”, or “F4” key according to your keyboard model.
- While holding down the reset key, plug the keyboard back into the computer.
- After 5 to10 seconds, your keyboard will begin to flash.
- Open iCUE and update the firmware of your keyboard (optional).
Once you see flash your keyboard is reset. Now check if the issue of the corsair keyboard not detecting the problem is resolved or not.
Fix 2: Update the keyboard firmware
Once you have rested your corsair keyboard it is recommended to update the keyboard’s firmware. This can improve device performance and can also fix keyboard not detecting issues.
Now to update firmware follow these steps;
- Download iCUE from the Corsair website and install it on your PC.
- Now connect the Corsair keyboard to the computer.
- Click on “Settings” from within the ICUE interface
- Select your keyboard and click the Update button.
It will take a couple of minutes to finish the process. Once it finishes you won’t see iCUE not detecting keyboard problems on your PC.
Fix 3 – Reinstall the keyboard driver
Sometimes due to outdated, missing, or corrupted drivers iCUE or your Windows PC doesn’t detect the Corsair keyboard. In that case, you can reinstall keyboard drivers from the device manager.
Follow these steps;
- Press the Windows logo key and type “Device Manager”.
- Double-click on Keyboards to expand the list.
- Right-Click on your Corsair keyboard and click “Uninstall device.”
- A window will pop up here click on “Uninstall.”
- Now Restart your computer
When your PC reboot it will automatically scan and installs the latest driver update. By this time your keyboard not detecting the problem will be solved.