Soon after the release, the players complained that while playing Hogwarts Legacy it suddenly crashed on the PS5 home screen with an error message “CE-108255-1: Something went wrong with this game or app.”
It may be an either old version of the PS5 console’s software, hardware malfunction, or any unknown software glitch. So to address the CE-108225-1 error code on PS5, we have come up with all the possible fixes that can resolve your issue.
How To Fix Hogwarts Legacy Crashing on PS5 Error Code CE-108255-1?
Apply the following fixes.
1. Restart the PS5 Console
The first and foremost thing is to restart your PS5 console to fix Error code CE-108255-1. It may be a temporary glitch which can be mitigated by restarting your console.
2. Update the System’s Firmware
Make sure your system is up to date. If any new update is available then install it:
Go to Settings > System > Select System Software > Then go to System Software Update and Settings > Choose Update System Software
3. Check the Game Status
Check the Hogwarts Legacy download status on the PS5 console. Is it fully installed or pending?
Go to the Options button > Information > Download Status to check the status. If the game is fully installed then play the game.
4. Update the Game
After checking the game status, if you are still dealing with Error Code CE-108255-1 in Hogwarts Legacy then make sure the game is also updated. Here’s how you can apply this fix:
Go to the Game Icon of the game > Press the Options button on your controller > Click on Check for updates > If available then update your game
5. Clear the Cache Data on PS5
To clear the cache you need to switch off your console and unplug power cables for 2 to 3 minutes then plug them back. It will clear the cache now try to play the game.
6. Check PSN Server Status
If Hogwarts Legacy is crashing on PS5 with error code CE-108255-1 then first check if the Play Station Network is down. Visit their official site to check the server.
7. Disable HDCP on PS5
Another reason for Hogwarts Legacy Crashing with error code 108255-1 on PS5 is HDCP. It protects digital game copies but it also causes conflict with the game.
You can disable this feature by going into Settings > System> Select HDMI> Toggle off Enable HDCP.
8. Download the Language Pack
Download the language pack to change the language to US English to mitigate Hogwarts Legacy crashes issue with error code 108255-1 on PS5
Following these steps Options > Manage Game Content > Download and Install language data.
But make sure your console language matches the language pack
9. Update your PS5 Firmware
If you are dealing with multiple errors codes updating your firmware is the best option
Follow these steps:
Settings > System > System Software > System Software Update and Settings > Update System Software
10. Rebuild PS5 Database
Hogwarts Legacy crashing issue is due to corrupted data so rebuilding the database can fix the problem. This fix usually applies to resolving PS5 crashing with or without error.
Press the Power button till you hear the second beep. Your console will boot up in Safe Mode. You are here using the controller press the PS Button. Select Rebuild Database (Option 5) and follow the onscreen instruction.
11. Cleaning the Blue-Ray/ DVD Disc
If you have purchased the Hogwarts Legacy DVD then eject the disc manually by pressing the Eject button on your console or pressing the Options button on your DualSenese Controller
- Now Check the disc carefully for any scratches or smudges underside
- Clean the disc using a clean, soft microfiber cloth
- Insert the Disc back into your console
12. Re-load your Profile
Follow these steps Settings > User Accounts > Select other Option > Sign-out option > Waite for 2 minutes> Sign back
13. Hard Reset your Console
Try resetting the console to factory settings. This way all data will be erased so before resetting make sure the console’s software is updated.
14. Restore Licenses
You can restore the licenses of PS4/PS5 by going to Settings > User and Accounts > Other > Select Restore Licenses > Restore.
15. Delete and Reinstall Hogwarts Legacy
If the crashing issue with an error code 108255-1 persists then there may be an issue with the corrupted/missing game files. Sometimes these files can’t be fixed so the last resort is to reinstall the game
16. LASTLY, Contact PS5 support
If all the fixes go in vain then the last option is to contact the PS5 support page.