Experiencing issues with your Logitech Unifying Receiver on a Windows 11 or 10 PC can be frustrating, especially when essential peripherals like mice and keyboards are involved.
Many users have reported encountering problems such as the Logitech Unifying Receiver not being detected, working properly, or failing to pair after a Windows Update, notably KB4074588. This small USB device, designed to streamline the wireless connectivity of Logitech products, may pose challenges that hinder its seamless functionality.
In this guide, we will explore tested solutions to address these issues, ensuring that your Logitech Unifying Receiver operates smoothly, and we’ll delve into the importance of keeping its driver updated for optimal performance.
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How To Fix Logitech Unifying Receiver is not Detected, Working, or Pairing Issue?
If the Logitech Unifying Receiver is not detected, working, or pairing in Windows 11/10, try these simple solutions to get rid of the issue:
1. Install Unifying Software
Installing the Unifying Software from Logitech is the initial step to configure your devices that work with the Unifying Receiver. Follow these simple steps:
- Click this link to download the Unifying Software.
- Install the software on your computer.
- Once installed, restart your computer. Right-click on the app and run it as an administrator.
If the receiver still isn’t working, proceed to the next solution.
2. Update the Logitech Receiver drivers
Most users are using the outdated driver’s version that’s why they are dealing with Logitech unifying software not working issue.
Follow these steps:
- Press Windows + R and type devmgmt.msc to open Device Manager.
- From the main window double click on Mice and other devices to expand it.
- Locate the HID-compliant mouse and right-click on it to choose the Disable option.
- Now download the Logitech Unifying Receiver software.
- Install this software and run it with Administrator Access.
- Connect the Logitech Unifying Receiver and check if the problem is fixed
Additionally, if you don’t want to go through this cumbersome process. You can download the driver updater software and let it automatically find and download the latest version of device drivers.
For that, we suggest you download Driver Easy on your PC.
3. Uninstall Problematic Windows Update
If the Logitech unifying receiver not working after the update i.e. KB4074588. Then you need to uninstall the problematic Windows update.
Follow these steps to uninstall the Windows 10 update:
- Press Windows + R and type appwiz.cpl to open Programs and Features.
- From the left side of the screen click on View installed updates.
- Double-click on the most recently installed Windows 10 update to uninstall it.
- Restart your PC.
Now check if the Logitech unifying receiver is detecting mouse, keyboard, etc.
4. Uninstall the MotionInJoy GamePad Tool
If you’ve installed the MotioninJoy Gamepad tool on your PC and are facing issues with your Logitech Unifying Receiver, it’s advisable to uninstall MotioninJoy as it may be causing conflicts. Follow these steps:
- Press Win + R, type appwiz.cpl in the dialog box, and click OK.
- Right-click on MotioninJoy Gamepad Tool and select Uninstall.
- Reboot your PC and check if the problem is resolved. If not, proceed with the following steps:
This should help resolve the issue.
5. Delete the DS3 files
You should also delete the driver files after uninstalling the conflicting MotionInJoy GamePad Tool from your PC.
Here’s how to do it:
- Open Device Manager, locate all devices related to MotioninJoy, right-click on each, and choose Uninstall. Make sure to select the option to delete the driver software for each device.
- Then press the Windows key + R and type Regedit to open Registry Editor.
- From the main menu click on Edit and choose the Find option (Alternatively press the Ctrl + F key)
- In the search box type DS3 and select all of these files.
- Delete all the DS3 files one by one.
- Unplug the Logitech receiver and restart your PC.
Once the system turns on plug in the Logitech receiver and check if it is detecting devices.
6. Copy The Driver Files
When facing issues with the Logitech Unifying Receiver not working, it’s essential to ensure that the necessary driver files are present on your computer.
Windows relies on specific USB drivers to enable devices like the Unifying Receiver. If these drivers are missing, it can lead to problems.
Follow these steps to check and copy the driver files:
- Navigate to C:\Windows\inf\ and locate two files: usb.inf and usb.PNF.
- If you find these files on your computer, proceed to the next method. If they are missing, you can resolve this by copying them from another computer where the Unifying Receiver is working.
This simple step can often help in resolving issues with the Logitech Unifying Receiver.
7. Install the Logitech SetPoint software
If the above troubleshooting doesn’t work for you and you are still stuck in the Logitech Unifying Reciever not detecting the mouse or keyboard.
Then try to Download the Logitech SetPoint app. This app also works the same and most users confirmed that once they installed this app, the Logitech mouse and keyboard were recognized automatically.
8. Disabling the Power Saving for USB
If the unifying software is not detecting devices then it might be possible that the Windows Power Saving feature is the culprit.
- Press the Windows+ R key and type devmgmt.msc to open Device Manager.
- Double-click on Universal Serial Bus Controllers from the list to expand it.
- Find the Logitech driver there and right-click on it to open Properties.
- Now head over to the Power Management tab and untick all the options there.
- Restart your PC and check to see if the Logitech Unifying receiver not working issue is resolved.
9. Turn off your Logitech Mouse and Turn it Back on
If you’re facing difficulties connecting your Logitech mouse to the Logitech Unifying Receiver on Windows 11/10, a simple troubleshooting step is to turn off your Logitech mouse and then turn it back on. Check if your mouse has an on/off switch, and if it does, use it for this purpose.
If the issue persists, try switching your Logitech mouse to Bluetooth mode first and then back to Unifying mode. Some users have found success with this workaround. Give it a try to see if it resolves your connectivity problems.