You won’t be alone if you are experiencing Premiere Pro crashing on startup or it crashing when you open a specific project.
Premiere Pro is a professional industry-leading video editing software. You can download its 7-day free trial before buying it. Although the Adobe developers keep upgrading their apps, still a time may come when you might be haunted by crashing issues.
In this article, we have focused on the Premiere Pro crashing issues while rendering or on startup in Windows 11 and 10. If the Adobe Premiere Pro crashes on startup or during rendering media then we have a solid fix for you.
UPDATE YOUR DRIVER
in Windows 11, 10 and 7
Use Driver Easy to update all the missing & outdated device drivers on PC for free.
Why is my Adobe Premiere Pro crashing on startup?
There are multiple reasons for Adobe Premiere Pro crashing, we have deeply looked at the Adobe Forums and concluded that the following are the most common causes of the Premiere crash on startup or importing/exporting projects.
- Your PC or laptop doesn’t have enough system requirements to handle 4K video rendering.
- Incompatible Plug-in issues
- Outdated Premiere Pro version
- Wrongly configured preferences
- Outdated Windows OS
- Old or faulty GPU drivers
- Windows Visual C ++ Libraries not updated causing error code: 0xc000007b
- You should also not overlook the GPU overheating
How to stop Premiere Pro from crashing while rendering on Win 11
Apply these fixes to solve your problem, you don’t need to apply all of them at once. Just work your way down the list till you find the right solution.
Fix 1. Update your graphics driver
In most cases, Premiere Pro crashes occur due to outdated or faulty GPU drivers. As this utility solely depends on GPU so you need to update drivers on Windows.
The GPU manufacturers NVIDIA and AMD constantly release new drivers that unlock the full potential of your graphics card. You can download and install these drivers by visiting the official site.
But if you don’t have time or skills then we recommend you to download Driver Easy on your Windows 11/10 PC. It’s the best driver updater software that automatically scans and downloads the latest drivers on your PC.
Fix 2. Reset your preferences
The one most effective remedy to fix Premiere Pro crashing is to reset preferences. To factory restore Premiere Pro preference follows these steps:
- Press and hold the Alt key when you launch the app.
- A pop-up will appear asking you to reset your preferences.
Fix 3. Reset Workspace to Saved Layout
If Premiere Pro is crashing while performing tasks i.e. importing/exporting or rendering media and you don’t prefer resetting your preferences for any reason then we suggest you reset the workspace. Follow these steps:
- Run Premiere Pro.
- Navigate to Window>Workspaces>Reset to Saved Layout.
Fix 4. Turn off GPU Acceleration
Those users who have turned on the GPU acceleration are more prone to deal with Adobe Premiere Pro crashing while rendering. You can temporarily turn off the GPU acceleration. Follow these steps:
- Launch Premiere Pro and go to File > Project Settings > General.
- In the Video Rendering and Playback part, set the Renderer option to Mercury Playback Engine Software Only.
- Click OK to save the change.
Now run the Premiere Pro to check if it has fixed crashing if not then proceed to the next fix.
Fix 5. Remove media cache files
Sometimes the corrupted media cache files also trigger the crashing issues in Windows 11/10 PC. All you need is to remove those cache files. Here’s how to do it:
- Launch Premiere Pro and go to Edit > Preferences > Media Cache.
- Click the Delete… button to remove media cache files.
Fix 6. Close unwanted programs
The Premiere Pro itself is a resource-intensive app and if you keep using it alongside other apps that also consumes CPU and Memory. Your PC will run out of RAM or CPU causing the crashes.
You need to close all those apps that hog up your CPU. You can use Windows Task Manager to locate those apps and End task them.
In case you have Mac OS then you can open Activity Monitor and locate Google Chrome Helper and close it.
Fix 7. Check for overheating components
PC overheating is yet another cause that triggers app crashes. As the Premiere Pro uses high CPU and GPU usage hence if you are running this video editing app on a low-spec PC, overheating will occur.
Fix 8. Update / reinstall Premier Pro
If non of the above fixes are working then there are chances that the Premiere Pro setup is encountered with corrupted files.
You can completely delete this video editing app and then reinstall it. Once you reinstall make sure it’s updated to its latest version.
Fix 9. Update Visual C ++ Libraries
If you are seeing error code 0xc000007b along with premiere Pro crash then you need to update Visual C++ Liveraries on your PC.
Microsoft has built this utility that has the necessary instructions to help most apps to work properly on Windows PC.