Stuck in SteelSeries Arctis 7 Keeps Disconnecting since you purchased their fancy headphones. You have applied several fixes available online but still can’t fix SteelSeries Arctis 7 keeps turning off issue. The problem can occur due to multiple external factors i.e. defective port, wireless interference, or even your wrong Windows Setting.
Most of the time simply re-checking your USB port or re-pairing the headset, and the wireless transmitter the problem of SteelSeries Arctis 7 keeps disconnecting from the PC is resolved.
However, if the problem doesn’t go away and you keep hearing beeps, blinking green, turn off, or SteelSeries Arctis 7 randomly disconnects on you. There are tested fixes that you can apply to resolve the problem.
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Why Does My Arctis 7 Keep Disconnecting?
Most often, SteelSeries Arctis 7 keep disconnecting due to external factors such as a defective port, wireless interference, or even your Windows OS setting.
Related: How To Fix Onikuma Headset Mic Not Working XBOX/PC
Many users complain on forums that
My arctis 7 keeps disconnecting and reconnecting and making popping beeping sounds all of the sudden
How To Fix SteelSeries Arctis 7 Keeps Disconnecting and Reconnecting
Apply these fixes.
Fix 1. Changing the USB Port
If your SteelSeries Arctis 7 keeps disconnecting then first check if there’s a problem with the USB port you’re using.
If you’re on a computer, try using the other USB-C port to see whether the previous port is defective. Do the same step if you’re using the USB-A port.
Try to connect the wireless transmitter or its USB cable directly to the working USB ports of your PC instead because SteelSeries does not recommend using an external USB hub.
Fix 2. Re-Pair the Headset and Wireless Transmitter
If your SteelSeries Arctis 7 won’t connect after changing the USB port then try to re-pair the headset and wireless transmitter.
Usually, the wireless transmitter that comes with the box is already paired to the headset by default. In case, you have a new transmitter then try to re-pair the headset again. If you can, manually pair the headset, follow the steps.
- Connect the wireless transmitter to a working USB port on your PC.
- Open the SteelSeries Engine software.
- Check the pairing status and if the SteelSeries Engine software is not pairing then hover the mouse on the top right corner of your device and click on the orange gear icon then click the paired device.
- Once the new window appears, you can start the pairing process. Try to unplug and then plug in the device if the SteelSeries engine is telling you that the device is not connected. Also, try a different USB port and charging cable.
- Once you get a confirmation notification that all devices are connected, click the Start Pairing button in the lower right corner.
- After you repaired the device there’s no need to repair them again.
Fix 3. Reinstall the SteelSeries Engine
If your SteelSeries 7 Arctis keeps turning off after repairing the headset, then try to reinstall the SteelSeries engine. Having the SteelSeries engine installed on your PC ensures you that you have all the latest drivers’ versions to help you work properly.
This tool may start behaving badly due to bugs or glitches. There’s also a chance that you are using an outdated version on your PC. So re-installing the engine will get you fixed SteelSeries Arctis 7 keep disconnecting.
Fix 4. Reset the Hardware
in case the SteelSeries Arctis 7 wireless keeps disconnecting issue is not fixed after reinstalling the SteelSeries Engine, then try to reset the hardware.
SteelSeries Arctis 7 comes with a hardware reset button. This will restore all of your headset’s settings to their original state. To reset your SteelSeries Arctis 7 follow these steps:
- Disconnect any cable from your Arctis 7 headset.
- Carefully remove the cushion on the left ear cup( the side where the mic is)
- Locate the reset button and Press and Hold it for 1 second. The reset button is inside a pinhole.
- Once reset is done, wait for at least 10 minutes to power it back on.
Fix 5. Change your USB Power Settings
Still, SteelSeries keeps turning off after re-setting the hardware try to change the USB port. To do that, follow the below steps:
- Click the start button > Type in “Control Panel” and open it.
- Click Hardware and Sound > Select Power options.
- Under the Preferred plans section, click on the blue Change plan settings link.
- Click on Change Advanced Power Setting.
- Click the + sign beside USB settings.
- If you have a laptop, you should get two options under USB selective suspend settings. 1) On battery 2) Plugged in. Make sure that both options are Disabled. If you’re using a desktop make sure that the settings are Disabled.
- Click Apply and then OK.
Fix 6: Check Connection
SteelSeries won’t connect issue can also be resolved by rechecking your connection. It is possible that there is some sort of interference. Most probably this is due to having some sort of connection issues with the Bluetooth.
Follow these steps:
- Make sure that your device is connected to functioning Bluetooth.
- No third-party app is interference that may cause your headset to keep losing Bluetooth connection.
Fix 7. Relocate the Wireless Transmitter
As a last resort try to relocate the wireless transmitter. Sometimes the placement of the wireless transmitter affects the 2.4 GHz signal, especially if it is behind a thick, reinforced wall, metallic object, or glass.
Try to check if your SteelSeries Arctis 7 keeps disconnecting issue is fixed after placing the transmitter on a clear line of sight between headphones and the wireless transmitter.