Are you dealing with SteelSeries Engine 3 not detecting the mouse on Windows 10/11? If SteelSeries devices don’t show up then it might be either due to outdated drivers or unsupportive USB ports.
We have multiple troubleshooting tips that are recommended by experts on different gaming forums. Using these tips you can fix SteelSeries Engine 3 not detecting mouse issues.
How to Fix SteelSeries Engine 3 Not Detecting Mouse on Windows 10/11
Try these troubleshooting tips:
UPDATE YOUR DRIVERS
in Windows 11, 10 and 7
Use Driver Easy to update all the missing & outdated device drivers on PC for free.
Check the Compatibility of your Device
The very first thing you need to do is to double-check to see if your device is compatible with this tool. Because users try to complain about a device that is not supported.
Try Terminal Command in CMD
Many users can resolve the issue by opening the command prompt as admin. Follow the below steps:
Open cmd and enter ” netsh winsock reset ” in the terminal as admin.
Update the SteelSeries Engine Software
If your SteelSeries Engine not detecting the mouse then you need to install its latest version. You can download the latest version SteelSeries engine from the official SteelSeries website. The latest version is renamed and now you can download SteelSeries GG.
Visit their site and click the Free Download button > Once the download is finished, click on the SteelSeriesgg Setup file to begin the installation > Follow on-screen instructions for installation > Open SteelSeries GG app. > Make an account or have Sign-in > Check whether the device is connected to PC > Click on Engine > You should see your connected device under Gear tab.
Reinstall your Device Drivers
If SteelSeries Engine 3 not detecting the mouse on Windows 11 it means that you are using a broken or buggy device driver.
You need to reinstall the device drivers by opening the Device Manager > Find the device in the device tree > Select Properties > Click Driver tab > From the bottom Select Uninstall Device.
Check the Device’s Connection
You should check If the mouse is correctly connected to your PC by:
- Unplug and re-plug from the USB port: For wired devices, make sure that the USB cable that runs your computer is working. If it’s not then unplug and re-plug the devices from the USB ports to solve your problem.
- Ensure that the USB cable or adapter is working: Make sure that the USB ports and adapter that you plug into your PC do not show obvious signs of damage or that the USB cable that connects to the adapter is working.
- Examine the device: Make sure that the mouse itself is not damaged, and has no moisture or water. If you think that the device itself has some problem, contact SteelSeries or bring your item to the retailer for replacement.
Install Windows Updates
Users suggested that installing the new window updates can solve this issue. Go to Settings > Update & Security > Windows Update. Also, install Additional updates by clicking on the Advance options under Windows Update.
Perform a Clean Boot
You need to perform the clean boot to fix SteelSeries Engine 3 not detecting the mouse issue. Here’s how you can apply this:
Open the Run dialog box > type Msconfig > Enter > Open System Configuration > Move to the Services tab > Click on the Hide all Microsoft services checkbox > Click on Disable all > Select OK
Scan and Repair your Computers
If none of the above fixes works, you should look at a system issue. For this, you need to install Restoro (This can scan and repair Windows system files without damaging your personal files).
Download and install Restoro > Open Restoro > It will run on your PC and give a detailed report of your PC status > You can now fix the issue by clicking on Start Repair.