How to Fix The Last of Us 2 Keeps Crashing/Won’t Load on PS5/PS4

Prevent crashing or loading problems on consoles.

If you are a PS5 user then you might have already faced multiple crashes while playing The Last of Us 2. Although the devs have released updates, each time players install them the issues get even worse.

The Last of Us crashing issue on PS5 is more severe as compared to the PS4 users. In either case when the TLOU2 crashes first the game gets freezer unable to work or load then it broke and take you to the home screen.

After thorough research of forums the crashing or won’t load issue in The Last of Us 2 can be associated with a corrupted saved game or data, a random game or console fluke, outdated PS firmware, an HDD issue, or the game disc is scratched or cracked.

If you are also dealing with such an issue then rest assured as we have listed below some workarounds to fix the long loading & crashing problem of The Last of Us 2 on PS4 & PS5

What Causes The Last of Us Part 2 to Keep Crashing on PS4/PS5?

Experiencing a complete stall, freeze, or crash in The Last of Us Part 2 or any other game can be a sign of a software or hardware malfunction, corrupted data or saved game, or a scratched or cracked game disc.

If your game freezes, it’s best to avoid pressing buttons on your controller and wait for it to fix itself. On the other hand, if the game crashes or won’t load, a simple restart or reboot can usually solve the issue. Don’t let these game-breaking bugs get you down!

How to Fix The Last of Us 2 keeps Crashing or Won’t Load on PS5/4

Here are some fixes for The Last of Us Part 2 loading/crashing issues on your console. Remember to back up your PS4 data beforehand as some fixes may result in data loss.

1. Restart the Game

It may seem simple but it’

To resolve The Last of Us Part 2 crashing or not loading on your console, start by trying the simplest fix: restart the game. This may solve the problem and get you back to playing in no time.

2. Force Quit the Game.

If restarting the game doesn’t solve The Last of Us Part 2 crashing or freezing issue, try force-closing the application. Here’s how to do it:

  • Go to the Home screen > Select the game icon > Select Close application.

Once the game has quit, wait for a few seconds before re-opening it. Check if the crashing problem returns. If it does, proceed to the succeeding solutions.

3. Reboot the PS5/4 To Clear System Cache

If force-quitting the game doesn’t work, try refreshing your PS4 system. To do this, turn off the console and unplug the power cable from the back for about 30 seconds. This clears the system cache and may help resolve The Last of Us Part 2 crashing or freezing issue.

4. Update the Game

If you’re still experiencing The Last of Us Part 2 not loading or crashing issue after restarting your console, try updating the game. New games can have bugs that require patches, so updating may resolve the issue.

To manually check for updates, just follow the below steps.

  • Go to your PS4 Home screen.
  • Select the game icon.
  • Press the Options button on the controller.
  • Select Check for updates.

5. Rebuild PlayStation’s Database

If The Last of Us Part 2 is still not loading and keeps crashing, try rebuilding your console’s database. This will help to reorganize your console’s hard drive and allow the system to access your game files more quickly, potentially resolving the issue.

  1. Power off your PS4.
  2. Press and hold the power button down until you’ve heard two beeps. This means that your console just entered Safe Mode.
  3. Connect your controller to your console with the help of the USB cable.
  4. Enter the menu and navigate to option 5, Rebuild Database.
  5. Hit the X button to launch the database rebuild process.

Remember that rebuilding your console’s database may take anywhere from a few minutes to over 30 minutes depending on how many games you have installed on the console.

6. Check for PS4/PS5 Firmware Update

You also need to make sure that you check for PS4 firmware updates after updating games. To do that, just follow the below steps.

  • Go to Home screen > Settings > System Software Update.

7. Clean the Game Disc & Check for Hard Drive Problems

If you’re experiencing issues with The Last of Us Part 2 failing to load, scratches on the game disc may be the culprit. Minor or superficial scratches shouldn’t be a problem and your PS4 should still be able to read the disc without issue. However, if you’re also experiencing crashing with other games, it’s worth checking your console’s hard drive as well.

8. Use an External Hard Drive

If you’re experiencing persistent crashing with The Last of Us 2, you may want to try installing the game on an external hard drive to see if the issue persists. If the game runs without issues on the external drive, you may want to consider reformatting your original drive or replacing it altogether to avoid similar issues with other games in the future.

8. Reinstall The Last Of Us Part 2

As a last resort, if none of the above fixes work, you may need to consider reinstalling The Last of Us Part 2 to resolve the long loading and crashing problem.

However, if this does not solve the issue, it may indicate a faulty PS4/5. In such a case, you should consider seeking a repair or replacement for your PlayStation 5/4, Slim, or Pro.

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