How To Fix Xbox Game Pass Not Working on PC/XBOX/Mobile?

Xbox pass offers a catalog of games for the Xbox consoles (Xbox one and Xbox Series X|S) and for windows 10 too.But sometimes it becomes annoying for the users. Users complained that sometimes games are not running properly, users need double-sign into it which is frustrating.

Many Xbox users reported that the Xbox game pass is not working on Xbox/PC and they want to fix this issue. Other users who are using Xbox pass on mobile, complained that Xbox pass is not working on mobile.

One of the users complained on the forum about not working issue of Xbox game pass:

Then i launch the xbox app it shows the regular black splash screen with the pulsating xbox logo, this screen lasts much longer than normal and eventually changes to a blank white screen and stays that way.

If you are also going through such issue then you are in the right place. We have come up with the easiest fixes that you can apply easily and quickly and are able to fix your issues.

Why Xbox pass is not working on PC/XBOX/Mobile?

There are many reasons that can cause this issue, but the most common reasons which made Xbox pass not to work on PC/Xbox are given below:

Microsoft account issue
Account services affected by outage
Xbox Game Pass subscription has expired
PC is offline
Incorrect date and time
Windows is outdated

How to fix Xbox pass is not working on PC/Xbox/Mobile issue?

Fix 1. Reconnect with the Microsoft account

As game pass is connected with the microsoft account. Reconnecting with the Microsoft account with Xbox app will mitigate this issue. Here’s how you can apply this fix:

Open the Xbox App, and click on the Profile icon on the top-right or wherever you can see it
It will expand the menu and show multiple options
Click on Signout and wait for the process to complete
Follow the same method and sign in
If you wish to switch the account, you will have the option

Fix 2. Make sure you are signed in twice

There are two layers to signed into the Xbox app otherwise app may work ut games won’t. Firstly sign into the Xbox app itself:

Click the person icon at the top-right corner of the app, click “Sign In”.
Then enter your details if you don’t get automatically signed in (or “Switch Account” if you’re in the wrong account).
Once you’re signed in to the app and your avatar image appears in the top-right corner, you need to make sure you’re signed in to your Microsoft account
Click your icon at the top right -> Settings -> Change my Microsoft Store account, and make sure you’re signed in to the account you use to pay for Xbox Game Pass

Fix 3. Ensure internet connection to your PC

If your PC has not connected to a good internet connection, then Xbox Pass will not work on your windows 10 PC. So to encounter this issue , you should make sure to check your internet connection and fix that problem first before jumping to the complex fixes.

Fix 4. Synchronize date, time and Region settings

You should check if your PC has correct date and time in order to mitigate this kissue. Here’s how you can apply this fix:

Press the Windows key on your keyboard or click on the Start button on the taskbar
Type in “date and time” and select Change the date and time
In the Date and time menu, make sure to enable Set time automatically and Set time zone automatically.

Fix 5. Re-Register Xbox Game pass

You need to re-register the Xbox game pass to solve this issue. Many players experienced that to apply this fix can help them to solve this issue.

Here’s how you can apply this fix:

Type Powershell in the search box of Windows 10 and choose the best-matched one.
Right-click it to choose Run as administrator to continue.
In the popup window, copy and paste the following codes and hit Enter to continue.
Get-AppXPackage -AllUsers |Where-Object {$_.InstallLocation -like “SystemApps“} | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}
Get-AppXPackage | % {Add-AppxPackage -DisableDe\velopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml” -verbose}
Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

After that you will successfully re-registered the Xbox game pass.

Fix 6. Update the Xbox App

You should check if there is an update available for the Xbox app. it might possible that something has changed on the app level and it cannot validate the account on the game pass. So you need to update the app to enable working of Xbox pass on Xbox.

Fix 7. Reset or Repair Xbox App

In order to mitigate this issue, you need to reset or repair the Xbox app. Here’s how you can do that:

Open the Windows Settings (Win + I) and navigate to Apps > Apps & features
Find the Xbox app you want, click on the three-dot menu, and select Advanced options
Scroll, and you can find the reset or repair options
The first repair and then reset

After applying this fix, check if you can launch the Xbox App, and check if the game launches as expected.