[Updated] How To Fix Razer Synapse Not Saving Settings On Restart

Does Razer Synapse reset settings once you reboot your PC? It’s a very bizarre situation when you try to change Razer Synapse profile settings and get an error it’s not saving settings.

If you have tried uninstalling and then reinstalling the Razer Synapse latest version on your PC. You have also updated the connected device to the latest version and still, Razer Synapse not saving settings.

Then you came to the right place in this article we will explain how you can fix Razer Synapse by not saving settings on restarting the PC. You can also read our article if you want to fix the Razer Synapse not opening problem on Windows 10 or if your Razer Cortex not opening or Working Properly 2024

How to Fix Razer Synapse Not Saving Settings

Users having Tartarus Pro, Kraken 7.1, Kraken Chroma, Razer Deathadder, Razer Naga, or Deathstalker complained that when they save settings or create new profiles with Razer Synapse.

It won’t remember the configuration and loses them after every restart. Here’s how you can fix them.

1. Restart Razer Synapse

To resolve the issue, consider restarting the application. Sometimes, the problem may be as straightforward as the software encountering a minor glitch. In such cases, a simple restart can often rectify the issue. When you close a program and then attempt to run it again, it essentially refreshes in your system’s memory, potentially addressing any underlying bugs.

Moreover, we suggest that after closing the program, you run it as an administrator. Doing so grants the program the necessary permissions for smooth and effective operation.

2. Saving the Settings Locally/Run Razer Offline

Local and cloud storage are two options to save settings in Razer Synapse 3. By default, this tool saves settings in the cloud. So if you face any issue there may be a wrong with online storage.

Try to store settings locally. To do this, go offline in the Razer Synapse.

  • Run this program and locate the option to go offline.
  • Click on the drop-down button next to the green circle and press “Go Offline”
  • It will force the program to store settings locally

3. Create New Profile

Create a new profile in the software for the product that is causing the problem. Open Synapse and select the product, you will see an option on the left of the window that says “Select Profile”.

If you click the plus sign, you can make a new profile and configure settings.

4. Delete Razer Device Folder

If you delete the profile folder of the installed device that is causing the problem you can fix this issue.

For example, if you have Kraken 7.1

DELETE: C:\ProgramData\Razer\Synapse\Accounts\AM_5456316\Devices\Kraken 7.1

Or if you have Razer Deathadder 2013

DELETE: C:\ProgramData\Razer\Synapse\Accounts\AM_5456316\Devices\DeathAdder 2013

Restart your PC and run this software to check if the problem is resolved.

Go offline in Synapse, Delete the XML file in the profiles folder, Set your Custom Preferences in Synapse, click “Sync Now” (or go online), and Restart your PC.