Are you facing a puzzling problem where your PS4 controller works perfectly in the PlayStation menu but goes unresponsive when you try to play games? You’re not alone.
Many users have dealt with this frustrating issue, where controllers won’t cooperate during gaming but work fine in the PS menu. The reasons for this problem can range from software glitches and firmware differences to physical damage or a mix of these issues.
But don’t worry, this article is here to help. We’ll walk you through practical solutions gathered from user experiences and forum discussions. Let’s uncover why your PS4 controller not working in the game but works in the PS Menu and then find effective ways to fix it.
Why Controller only Working on PS Menu but not in Game?
Several factors can contribute to the PS4 controller working flawlessly in the PS menu but encountering issues within games.
One common culprit is a button malfunction, possibly caused by debris or dirt interfering with the controller’s internal components. Stuck or sticky buttons can disrupt the normal functioning of the controller, leading to unresponsiveness in-game.
Additionally, software-related glitches, outdated firmware, or game compatibility issues may also contribute to this perplexing problem.
How To Fix PS4 Controller Not Working in Game but Works in PS Menu
1. Reset the Controller
Begin the troubleshooting process by resetting the controller. As mentioned in various forums, locate the small reset button on the back of the DualShock 4 and press it using a paperclip or a similar tool.
This action helps in resolving issues related to stuck or unresponsive buttons. After resetting, connect the controller to the PS4 using a USB cable. Press the PS button to pair it, ensuring a proper connection and functionality.
2. Update Firmware
To address potential firmware-related problems, it’s crucial to ensure that your DualShock 4 has the latest firmware installed.
Connect the controller to the PS4 using a USB cable and navigate to the “Settings” menu.
From there, go to “Devices” > “Controllers” > “Update Firmware.” Follow the on-screen prompts to initiate the firmware update process.
Keeping the controller’s firmware up-to-date can enhance its compatibility and overall performance.
3. Check for Game Updates
As reported in several user experiences, games not being up-to-date can contribute to controller issues. Verify that the games you are trying to play are updated to their latest versions.
Game developers frequently release patches to address compatibility issues and improve overall game performance.
Navigate to the game’s menu, check for updates, and apply any available patches to ensure seamless controller functionality.
4. Reconnect the Controller
If the controller is not responding within games, it’s advised to disconnect and then reconnect it to the PS4.
Use a USB cable for a stable connection. Press the PS button on the controller to ensure it is properly paired with the console.
This simple step can often resolve communication glitches between the controller and the PS4, restoring its functionality during gameplay.
5. Rebuild the PS4 Database
For issues related to software, rebuilding the PS4 database can be a helpful solution. Turn off the PS4 completely, and then hold the power button until you hear the second beep.
Connect the controller to the PS4 using a USB cable. Once the Safe Mode menu appears, select “Rebuild Database.”
This process may take some time, but it can resolve software-related issues that might be affecting the controller’s performance in games.
6. Check for Physical Damage
Inspecting the controller for physical damage is a crucial step in troubleshooting. As indicated in user discussions, pay close attention to the buttons and triggers.
Ensure there is no debris or foreign objects obstructing the buttons, which might cause them to stick or malfunction.
Cleaning and maintaining the physical condition of the controller can contribute to its proper functionality.
7. Test with Another Controller
If possible, testing with another DualShock 4 controller can help determine whether the issue lies with the controller or the console itself.
If the second controller works seamlessly, it suggests that the original controller may have a hardware problem.
On the other hand, if both controllers exhibit similar issues, it may indicate a problem with the console.
8. Restore Default Settings
As a last resort, consider restoring the PS4 to default settings. This step, highlighted in various forums, involves navigating to “Settings” > “Initialization” > “Restore Default Settings.”
It’s important to exercise caution, as this process will erase settings, including preferences and configurations.
Use this option only if other solutions have not yielded positive results, and be prepared to reconfigure your settings after the restoration process.
By following these comprehensive solutions, you can troubleshoot and potentially resolve the issue of your PS4 controller not working in-game while maintaining its functionality in the PS menu.