Does the Logitech C920 webcam not working on Windows 10 or the Logitech webcam is not detected by Windows 10? Here’s the solution for it!
The problem occurred when users updated their OS, soon after when they tried to open C920 Webcam it was not working or was no longer recognized.
If you are dealing with Logitech C920 Webcam not working problem. Then don’t worry, you aren’t alone with this issue. Just read this article and get your error fixed.
UPDATE YOUR DRIVERS
in Windows 11, 10 and 7
Use Driver Easy to update all the missing & outdated device drivers on PC for free.
What Causes Logitect C920 Webcam Not Detected or Working
If the Logitech C920 is detected but not working it is because of KB4074588 (OS Build 16299.248) update. After that many USB devices, onboard devices, Built-in laptop cameras, keyboards, or mice stopped working.
This issue occurs when the Windows Update servicing stack incorrectly skips installing the newer version of some critical drivers in the cumulative update and uninstalls the currently active drivers during maintenance.
Test Your Camera On Another Device
Before you apply any of the below fixes we suggest that you connect C920 Webcam with another PC.
If the Logitech C920 Webcam is working or easily detected then it’s your PC that has a fault.
How To Fix Logitech C921 Webcam Not Working
Try any of the below fixes as one of them will surely help you fix Logitech C921 not detected or working problem on Windows 10.
Fix 1. Unplugge and then Re-pluge C920 Webcam
The most basic trick to use when you see any connected device stopped working is to unplug it and then replug it again.
Sometimes when wires get entangled the connection is loosened and the Webcam stops working. So you need to make sure that the wires are okay.
Fix 2. Restart Your PC
If you haven’t restarted your PC since the C920 Camera stopped working, it is the right time to do it now.
Most of the time it’s a minor glitch that is automatically resolved once you restart your PC.
Fix 3. Reinstall Logitech Software
Most of the time Logitech C920 webcam not working problem pop up due to the Logitech Software that’s controlling it.
You should uninstall the Logitech Software and reinstall it again from their official site.
Fix 4. Reinstall your drivers
Outdated, incorrect, or faulty drivers can cause Logitech C920 Webcam, not working problems. So make sure to update related drivers and then try to run the device.
You can update Logitech drivers Manually or Automatically. We recommend using the second method which is easier quick, safe and secure for Windows 10 users.
All you need is to download Driver Easy No. 1 driver updater tool on your PC. After installation run it and click on Scan Now button.
It will automatically scan the devices for any outdated drivers and update them. The Driver Easy also lets you create a restore point if any updated drivers cause problems you can easily revert back to its previous version.
Fix 5. Update Windows 10 OS
Are you sure that your Windows 10 OS is fully up to date? Is there any update available for your camera?
If it is then update your OS and restart your PC. Here is how to check for updates:
- Press Win + I to open Settings.
- Click on Update & Security > Windows Updates.
- Now click on Check for Updates.
Now try to use the C920 Webcam to see if it’s working.
Fix 6. Uninstall Antivirus Software
Antivirus software is considered to be the enemy of third-party software. The programs like Avast, AVG, and MacAfee consider these programs as threats preventing them to work properly.
If you have installed antivirus software then disable it from running in the background, or uninstall it.
You can also create an exception list adding the C920 programs’ exe file. This way Anti-malware tools won’t interfere.
Fix 7. Modify Windows Privacy Settings
Most of the time Windows itself block Logitech Webcam from working because necessary permissions are lacking.
To make C920 Webcam detected on Windows 10 change privacy settings. Here’s how to do it:
- Press Win + I to open Settings.
- Click on Privacy.
- From the left pane, click on Camera and make sure to turn on Allow apps to access your camera.
- Now scroll down to turn on the app you allow to access your camera.
- Again click on Microphone from the left pane and make sure Allow apps to access your camera is on.
- Again scroll down to turn on the app you allow to access your camera.
Fix 8. Contact Logitech Support
If you have exhausted all the troubleshooting tips and still have Logitech C920 Webcam not Working or no longer detected on Windows 10.
You need to reach out to Logitech Support and ask them directly for a solution.
Let them know, whatever driver they have is not working and they need to supply one that actually works or fix what they have.